Policies & Procedures

Compliance

The Client and their guests must comply with all Venue rules and local ordinances.

Parking & Property Protection

Vehicles are not permitted on the sidewalks or grass at any time, whether for parking, loading, unloading, or access. A $250.00 fee will be charged for any vehicle driven or parked on the sidewalk or grass. Guests are responsible for ensuring their vendors and attendees comply. 

Pets & Service Animals

Pets are not permitted on the venue property. Guests that have a service animal accompanying them must notify the venue prior to the event. 

Noise Restrictions

All music and amplified sound must end by 10:00 PM. The Venue reserves the right to intervene if noise levels are deemed disruptive.

Smoking

Smoking is prohibited inside the Venue.

Decor Restrictions

The following are not permitted: glitter, confetti, nails, staples, or open flames.

Alcohol Policy

The Client may provide alcohol to guests. However, the sale of alcohol on the property is strictly prohibited.

Pond Use Policy

Use of the pond for swimming, fishing, or any other activity is strictly prohibited. Violation of this policy may result in immediate termination of the event and additional liability for any damages or incidents.

Cancellations & Refunds

Cancelling More Than 14 Days Before Your Event

If you cancel more than 14 days before your originally scheduled event date, you will receive a full refund of all payments made, including your 50% booking deposit.

Cancelling 14 Days or Less Before Your Event

If you cancel 14 days or less before your originally scheduled event date, your 50% booking deposit is non-refundable.

If you have already paid the full rental balance, the remaining 50% of the rental payment will be refunded.

No-Shows

If you fail to attend your scheduled event without providing prior written cancellation notice, all payments made will be forfeited. A no-show may also affect your eligibility to book future events at Venue 22 LLC.

Notice

All cancellation requests must be submitted in writing by email to contactus@venue22llc.com , message, or delivered in person to Venue 22 LLC. Your cancellation is effective on the date we receive your written notice. We will acknowledge receipt of your request.

Unforeseen Circumstances

We recognize that unexpected situations can arise. Exceptions to this policy may be considered on a case-by-case basis for unforeseen circumstances, including natural disasters, personal emergencies, or other events beyond the reasonable control of the parties.

Any exception or alternative arrangement must be agreed upon in writing by both Venue 22 LLC and the client. Exceptions are not guaranteed.

Rescheduling Your Event

We understand that you may need to change your event date. All rescheduling requests must be submitted at least 14 days before your originally scheduled event and require written approval from Venue 22 LLC.

• All date changes are subject to availability and venue approval.

• Rescheduling is not guaranteed.

• Requests made fewer than 14 days before your scheduled event are not permitted under our standard rescheduling policy.

If you are unable to proceed with your original booking and your rescheduling request falls outside the permitted timeframe, terms outlined in our cancellation policy may apply. 

Requests to change your event start time, end time, or total rental duration, including requests for additional rental hours, must be submitted to and approved in writing by Venue 22 LLC at least 48 hours before your scheduled event.

Please keep the following in mind:

• All requests are subject to availability.

• Additional rental fees may apply.

• Approval is not guaranteed.

• Requests made fewer than 48 hours before your event are not guaranteed and may be denied.

Please contact us as early as possible if you anticipate needing additional time.

All guests, vendors, and participants must vacate the venue by the scheduled end of the rental period.

Any use of the venue beyond your approved rental end time will incur a combined charge of $175 per hour, consisting of:

• $100 per hour for overtime rental.

• $75 per hour for the late departure fee.

Charges are prorated according to the actual time spent beyond your scheduled end time. You do not need to exceed a full hour for charges to apply.

Late Departure Fee Examples

The client is responsible for applicable late departure charges resulting from delays involving the client, guests, vendors, cleanup, or event breakdown.

To avoid additional charges, please plan enough time for cleanup, packing, and the departure of all guests and vendors before your rental period ends.